What is AI Testing

AI Testing: The Future of Software Testing

Big Data & AI - Blogs - Software Testing

The software development landscape is constantly evolving, and AI Testing has emerged as a revolutionary force in this domain. AI Testing promises not just seamless functionality, but also adaptive learning and continuous improvement. By automating repetitive testing tasks, AI frees up human testers to focus on more complex and strategic quality assurance efforts.

Imagine a technology that not only identifies bugs, but also learns from them, anticipating potential issues before they even occur. This exploration delves into the role of AI in quality assurance (QA), highlighting its efficiency and accuracy as tangible outcomes.

In this article, we will explore how AI is improving software testing. We will cover AI-powered testing tools, best practices for their implementation, and discuss future trends in this rapidly advancing field.

What is AI Testing?

AI systems utilize techniques like machine learning to interpret information and determine appropriate actions to take. AI-powered testing leverages artificial intelligence to enhance software testing practices. The core principles of testing remain the same, but AI is employed to create test cases, improve test execution, and maintain tests for future use.

Additionally, AI testing involves not just using AI for testing, but also testing the AI-powered systems themselves. The testing process for these systems follows similar steps as traditional testing, but with a focus on ensuring the proper application of AI within the systems.

Challenges in Traditional Test Automation

Traditional automation testing is not without its drawbacks, with slow test execution and script maintenance being primary concerns.

Slow Test Creation and Execution

Creating test scripts for various scenarios is a time-consuming and manual process that requires extensive coding skills. This impacts the overall test execution speed, as the test creation process varies based on each tester’s skill set. Low-code test automation platforms can help accelerate the test creation and execution processes.

Test Maintenance

As the application under test evolves, with code changes, updates, and upgrades, the test maintenance burden grows significantly. Statistics show that teams can spend 10-11 hours per week on test maintenance. AI-driven capabilities, such as self-healing automation and defect analysis, can help eliminate the test maintenance overhead.

Test Data Generation

Over 30% of automation issues are attributed to challenges with test data creation and maintenance. Test data generation tools can help overcome these complexities and provide comprehensive test data coverage.

Code-Extensive

Traditional test automation is time-consuming and complex, as it requires strong coding skills to create and execute test scripts. Low/no-code test automation tools that leverage natural language processing (NLP) can eliminate this barrier, allowing users to create automated tests without extensive coding knowledge.

Flaky Tests

Flaky test cases can delay test execution and lead to unreliable results. AI testing tools can help create unbreakable and stable tests.

Less ROI

Conventional automated testing often involves high resource costs, longer timelines, and slow releases, which can negatively impact the return on investment (ROI). Low-code test automation can help reduce test creation time by up to 70%, leading to improved test ROI.

Why Should Business Apply AI Testing?

While traditional unit tests focus on one case at a time, AI tools can test the same function or API with hundreds of thousands of unexpected inputs. This allows them to automatically find bugs and vulnerabilities that developers may have never thought to check for.

Continuous Improvement

AI testing tools that utilize genetic algorithms can be configured to continuously learn and improve over time. These tools can start with a blank slate and then iteratively enhance the test inputs based on the observed behavior of the software under test during runtime.

By learning about the application as they go, the AI testing tools can get better and more effective with each successive test run. This allows them to uncover findings and insights that would typically be beyond the reach of most traditional testing approaches.

Increased Test Coverage

AI-powered testing leverages self-learning algorithms to continuously increase test coverage with each new input. In contrast, traditional dynamic testing methods, as well as hackers, typically treat the application under test as a black box.

However, the white-box approach of AI testing gives development teams full visibility into the internal workings of the software. This increased code coverage allows dev teams to gain an advantage over potential attackers, as they can utilize the source code to their benefit.

Additionally, having access to the source code simplifies the debugging process, as any findings can be easily traced back to the specific erroneous section of the codebase. This provides developers with valuable context and insights that are not available with black-box testing approaches.

Scalability

As coding assistants like GitHub Copilot enable developers to significantly increase their coding output, traditional testing methods are struggling to keep pace. These manual testing approaches require substantial effort to address the growing volumes of code.

In contrast, AI-powered testing tools excel at performing tests on a massive scale. This scalability extends to testing across various devices, platforms, and environments, ensuring broad coverage that enables reliable detection of bugs and vulnerabilities, even in the face of large amounts of generated code.

The scalability of AI testing tools allows them to effectively handle the increased testing demands that arise due to the higher coding productivity enabled by advanced coding assistants. This helps maintain the quality and reliability of software despite the rapid growth in codebase size.

Surpassing Manual Testing Limitations

Traditional manual testing approaches typically focus on one test case at a time. In contrast, AI-powered testing tools can enhance this by testing the same function or API with hundreds of thousands of unexpected or invalid inputs.

This capability allows the AI tools to automatically uncover bugs and vulnerabilities that developers may have never even considered checking for. By expanding the scope and scale of testing beyond what is practical for manual approaches, the AI tools can surface issues that would have been easily missed.

Types of AI Testing

While human involvement remains essential, AI can enhance various aspects of software quality assurance. The following four areas showcase the potential of AI in boosting the efficiency and precision of the testing process:

Functional Testing 

Functional testing can be revolutionized by AI in two key ways:

  • Understanding user behavior: AI tools can study how users interact with the system, allowing them to prioritize test cases based on critical user flows and behaviors.
  • Automation of data-driven tests: AI can automate the bulk of repetitive, data-driven functional tests, freeing up testers to focus on more strategic testing activities.
  • AI can generate intelligent test data that closely mimics real user inputs. This enhanced test data improves the quality and relevance of the test cases, ensuring that the system is thoroughly validated against realistic usage scenarios.

Non-Functional Testing

AI has a valuable role in non-functional testing, especially for performance testing:

  • Anticipatory performance examination: AI can analyze historical data to identify potential system bottlenecks, allowing proactive mitigation.
  • Smart resource distribution: AI can optimize the allocation of resources during performance evaluations, ensuring efficient and effective testing.
  • Adaptive test automation: AI-powered testing tools can evolve alongside dynamic system changes, keeping the tests reliable and relevant.

Unit Testing

AI-powered testing tools enhance traditional unit testing in three key ways:

  • Automatic test case generation by analyzing code structure and behavior, ensuring comprehensive coverage.
  • Uncovering hidden edge cases and unexpected scenarios that manual testing may have missed.
  • Identifying bug-prone areas through code pattern analysis, allowing developers to focus efforts on critical parts.

These AI capabilities go beyond the limitations of regular unit testing, providing a more systematic, insightful, and optimized approach.

Visual Testing

AI can revolutionize the field of visual testing in several ways:

  • Automated visual regression testing: AI can automate the comparison of screenshots to detect UI changes that impact the user experience, improving on manual processes.
  • Enhanced visual anomaly detection: AI’s visual recognition capabilities can identify even minor visual disparities that may be missed by human testers.

Faster, more comprehensive, and reliable testing: Incorporating AI makes the entire visual testing process faster, more thorough, and more reliable, benefiting organizations.

How to Use AI in Software Testing?

Incorporating AI in software testing can provide numerous benefits, including faster testing, higher test efficiency, and improved accuracy. Some of the ways to leverage AI in software testing include:

  • Self-Healing Tests: AI-powered self-healing automation helps keep tests stable, accurate, up-to-date, and unbreakable by automatically updating the tests when the code changes. This saves time, effort, and resources.
  • Test Data Generation: Automated test data generation saves time and resources while providing comprehensive test data coverage.
  • Test Report Generation: Test automation tools leveraging AI can provide detailed and customized test reports, offering valuable insights to both developers and QA teams, enabling them to identify areas for improvement quickly and efficiently.
  • Accelerated Testing: AI-driven test automation can accelerate the testing process by automating repetitive and time-consuming test scripts, allowing manual testers to focus on more critical areas, such as exploratory testing.
  • Low/No-Code Testing: Tools that leverage natural language processing (NLP) can simplify the process of test case creation and maintenance, making test automation 10 times faster by reducing 70% of total testing efforts.
  • Defect Analysis: AI-driven defect analysis uses machine learning to identify problem areas within the code.
  • Regression Automation: Automated regression testing can be a lifesaver for testers, as it helps reduce the time spent on retesting the application whenever it undergoes code changes, updates, or bug fixes.

Future Trends in AI Testing

Quantum Computing in Testing

Quantum computing is poised to take AI testing to a new level by providing orders of magnitude higher processing power. This will enable the simulation of highly complex scenarios that would be otherwise unattainable with conventional computing, allowing for more advanced testing cycles. Quantum computing will also tackle challenges that were previously considered unattainable by ordinary computing, pushing the boundaries of what is possible in software testing and quality assurance.

Predictive Testing and Advanced Analytics

Predictive tests and AI algorithms are set to be integrated into the core of AI testing. Machine learning models will be developed to predict possible weaknesses, allowing for proactive action before negative outcomes occur. Advanced analytics will also play a critical role, analyzing large data sets to devise refined testing strategies and effective decision-making information. This integration of predictive capabilities and data-driven insights will enable testing teams to anticipate and address issues more effectively, leading to a more proactive and efficient testing process.

Ethical AI Testing

The rise of AI in testing brings ethical issues to the forefront. Ethical AI testing trends should focus on fairness, transparency, and the prevention of bias in decision-making. Frameworks for responsible AI testing are likely to develop, considering ethical issues and establishing guidelines for the responsible use of AI in the testing process. As AI-driven testing becomes more prevalent, ensuring ethical practices and mitigating potential biases will be crucial to maintaining the integrity and trustworthiness of the testing process.

Intelligent Automation and Self-Healing Systems

There is a paradigm shift towards intelligent automation and self-healing systems in testing. Deep learning-based AI algorithms are expected to evolve into self-acting entities that can autonomously detect issues, create appropriate test cases, and dynamically adjust to software changes, reducing the need for manual intervention during maintenance. This shift towards intelligent automation will significantly streamline the testing process, minimizing the burden of manual script maintenance and allowing for more dynamic and adaptable testing approaches.

What are the Various Methods for AI-Based Software Test Automation? 

Regression Suite Automation

Regression testing can be a time-consuming and labor-intensive process for testers. Utilizing AI-powered regression suite automation, the tests can be intelligently automated based on the changes made to the code. The goal is to shorten the regression testing cycle by carefully selecting and running the appropriate set of test cases, thereby optimizing efficiency. This strategy employs AI to streamline the regression testing workflow and ensure that only the necessary tests are executed, ultimately saving time and resources.

Defect Analysis and Prediction

This method utilizes machine learning and natural language processing to enhance the accurate identification of software defects. The primary goal is early fault detection, enabling companies to expedite their time-to-market while ensuring software quality.

By applying advanced analytics and predictive models, this approach proactively detects and resolves issues, improving the overall software development lifecycle. Instead of relying solely on reactive testing, this AI-driven method helps organizations address potential problems earlier in the process, leading to faster time-to-market and higher quality products.

Self-healing Automation

AI-powered self-healing automation can independently identify and correct test scripts that fail due to modifications in the application. It focuses on automatically remediating such issues, minimizing manual intervention and accelerating the self-healing process.

This approach leverages AI to automatically detect and fix script breakages as the software evolves, reducing the time and effort required for test automation maintenance. The self-healing capability keeps test scripts up-to-date and reliable, freeing the testing team to focus on more strategic activities.

How Does AGEST Utilize AI to Simplify Testing Processes?

AGEST’s Low Code Test Automation provides industry-leading features that enable users to run automated tests without writing any code. Its intuitive and easy-to-use test recorder captures user actions on the screen and automatically translates them into automation test steps.

  • Easy to Use Recorder: The Low Code Automation recorder follows a simple record-and-play mechanism, allowing users to create automation tests without a steep learning curve.
  • Automatic Step Generation: The tool automatically captures all the test steps as the user performs actions on the screen. It can record a wide range of user interactions, such as clicking on elements, hovering over items, handling dropdown menus, keyboard actions like key presses, managing iframes and shadow DOM elements, and more.
  • Test Data Generation: AGEST”s AI-powered capabilities can automatically generate test data, eliminating the need for users to create and maintain separate data sheets.
  • Variables: Users can configure variables to reuse values across multiple test steps, making the tests more readable, self-explanatory, and easier to maintain.
  • Self-Healing Mechanism: AGEST’s Low Code test automation offers a sophisticated and proactive self-healing approach. If the UI changes and causes element discrepancies, the tool actively seeks alternative identifiers or uses relative positioning strategies to locate the intended elements. This proactive problem-solving helps ensure that tests can continue with minimal interruption, even in the face of UI changes.

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Vu Nguyen

Director of Information Technology

Vu Nguyen is a seasoned IT professional with a proven leadership and innovation track record in technology. Currently serving as the Director of Information Technology of AGEST Vietnam (AGV), Vu brings experience, drives IT strategy and ensures seamless technological operations for the company and its local and global affiliates.

Vu has always demonstrated a passion for leveraging technology to solve complex challenges and improve business processes throughout his career. Before joining AGEST VN (former name LogiGear VN) in 2008, he held key roles in various IT capacities.

Besides a bachelor in IT, Vu holds a bachelor in business administration from the University of the People (USA). This academic background, combined with his extensive experience in information technology, positions Vu as a well-rounded leader with a comprehensive understanding of business and technology.

Vũ Nguyễn

Giám đốc CNTT

Ông Vũ Nguyễn là một chuyên gia CNTT dày dạn kinh nghiệm với khả năng lãnh đạo và đổi mới công nghệ đã được chứng minh. Với chức vụ Giám đốc Công nghệ Thông tin của AGEST Việt Nam (AGV), ông Vũ Nguyễn mang đến kinh nghiệm, thúc đẩy chiến lược CNTT và đảm bảo hoạt động công nghệ liền mạch cho công ty cũng như các chi nhánh trong nước và toàn cầu.

Ông Vũ Nguyễn luôn thể hiện niềm đam mê tận dụng công nghệ để giải quyết những thách thức phức tạp và cải thiện quy trình kinh doanh trong suốt sự nghiệp của mình. Trước khi gia nhập AGEST Việt Nam (tên cũ là LogiGear VN) vào năm 2008, ông giữ các vai trò chủ chốt ở nhiều vị trí CNTT khác nhau.

Ngoài bằng cử nhân CNTT, ông Vũ còn có bằng cử nhân quản trị kinh doanh của UoP (Mỹ). Nền tảng học vấn này, kết hợp với kinh nghiệm sâu rộng về công nghệ thông tin, giúp ông Vũ trở thành một nhà lãnh đạo toàn diện với hiểu biết toàn diện về kinh doanh và công nghệ.

Tam Phan

Director of Japan Business Development

Tam Phan has over 16 years of experience in the tech industry and is a seasoned professional. Tam developed a passion for technology from a young age and was raised in Tokyo, Japan. He earned his degree in Computer Science from the University of HoChiMinh City, where his academic excellence laid the foundation for his future success. Throughout his career, he has a proven track record of meeting customer project needs.

Tam focuses on sourcing software development resources and solutions as well as software design, consulting, and other software-related activities. His early experiences gave him a comprehensive understanding of software development, system architecture, and project management. He has shown excellent leadership skills over the years, guiding teams through complex projects and fostering a collaborative work environment.

He quickly rose through the ranks due to his commitment to innovation and ability to foresee industry trends. As the Head of Engineering, he plays a crucial role in shaping the company’s technological landscape by overseeing the development of cutting-edge solutions that meet the ever-evolving needs of the digital world. Tam is known for his strategic vision and hands-on approach.

He has successfully led his team in implementing transformative technologies to deliver large-scale software projects in various domains, including education, eCommerce, and automobile. Tam held key managerial positions at leading Japanese companies in Japan and Vietnam before joining AGT.

Tam’s story is about his dedication, innovation, and leadership, which have made him a prominent figure in the IT landscape.

He received a certificate in Software Design from The Association for Overseas Technical Cooperation and Sustainable Partnerships, Japan (AOTS) in 2007.

Tâm Phan

Giám đốc kinh doanh - Thị trường Nhật Bản

Ông Tâm Phan là một chuyên gia giàu kinh nghiệm với hơn 16 năm cống hiến cho ngành công nghệ. Sinh ra và lớn lên tại Tokyo, Nhật Bản, ông Tâm đã nuôi dưỡng đam mê với công nghệ từ nhỏ. Ông Tâm tốt nghiệp chuyên ngành Khoa học Máy tính tại Thành phố Hồ Chí Minh, nơi thành tích học tập ưu tú của ông đã đặt nền móng cho sự thành công trong tương lai. Trong quãng đời nghề nghiệp của mình, ông Tâm đã chứng minh được khả năng đáp ứng mọi yêu cầu của dự án từ phía khách hàng.

Ông Tâm đã tập trung mạnh mẽ vào việc đảm bảo nguồn cung ứng linh hoạt của tài nguyên và phương pháp phát triển phần mềm, cùng việc tham gia vào quá trình thiết kế, tư vấn phần mềm, và các hoạt động liên quan khác trong lĩnh vực phần mềm. Những kinh nghiệm ban đầu của ông đã mang lại cho ông sự hiểu biết toàn diện về phát triển phần mềm, kiến trúc hệ thống và quản lý dự án. Ông đã thể hiện kỹ năng lãnh đạo xuất sắc trong nhiều năm, hướng dẫn các nhóm thực hiện các dự án phức tạp và thúc đẩy môi trường làm việc hợp tác.

Ông Tâm nhanh chóng thăng tiến nhờ vào khả năng đoán trước các xu hướng của ngành. Với tư cách là Giám đốc Kỹ thuật, ông đóng vai trò quan trọng trong việc định hình bối cảnh công nghệ của công ty bằng cách giám sát việc phát triển các giải pháp tiên tiến đáp ứng nhu cầu ngày càng phát triển của thế giới kỹ thuật số.

Ông đã lãnh đạo thành công nhóm của mình trong việc triển khai các công nghệ biến đổi để cung cấp các dự án phần mềm quy mô lớn trong nhiều lĩnh vực khác nhau, bao gồm giáo dục, Thương mại điện tử và ô tô. Ông Tâm từng đảm nhiệm các vị trí quản lý chủ chốt tại các công ty hàng đầu Nhật Bản tại Nhật Bản và Việt Nam trước khi gia nhập AGT. Câu chuyện của ông Tâm kể về sự cống hiến, sự đổi mới và khả năng lãnh đạo của ông đã khiến ông trở thành một nhân vật nổi bật trong lĩnh vực CNTT. Ông nhận được chứng chỉ về Thiết kế phần mềm từ Hiệp hội Hợp tác Kỹ thuật Nước ngoài và Quan hệ Đối tác Bền vững, Nhật Bản (AOTS) vào năm 2007.
Long Vuong is the COO of AGEST Vietnam (AGV). He has 30-year+ experience in the corporate world. Prior to joining AGV 14 years ago (2010), he had been holding multiple leadership roles including General Manager cum Chief Accountant for a 500-staff Belgian diamond company for 15 years, and Director of Operations for a 100-staff publishing company for 2 years. Long has a great network in the IT community, associations, and academia in Vietnam.

Long occasionally participates in studies in management science at national and institution levels, teaches and speaks at universities and conferences on various topics of his expertise. He also makes writing and translating his hobby in free time. A few books he translated and published: Nudge (Richard Thaler’s 2017 Nobel Prize in Economics), Classic Drucker, The Future Leader (Top-10 leadership books 2023), Smart Trust, The Snowball, and 30+ other leadership/management books. Long was awarded an Excellence Prize (2016) in Tokyo by the Japan Foreign Trade Council for his writing on the role of Japanese companies in global trade. He is currently the President of the EMBA Alumni of UEH University.

Long holds an Executive MBA degree (valedictorian), a BA in finance & accounting, and a BA in English linguistics.
Mizuide Tamaki, CFA, received his Master of Engineering in Applied Physics from Tohoku University in March 1990.

He joined a major Japanese bank, and was engaged in development of financial engineering products, then became Chief Manager of Risk Management Department in Singapore and Compliance Department at HQs Tokyo.

After 28 years of banking life, he moved to a Japanese car seat manufacturer who wanted to set up a new factory in Asia, where he became the local General Director. After establishing a factory near Hanoi, he joined Digital Hearts Holdings for another opportunity and was transferred to Ho Chi Minh as ex-LogiGear Vietnam’s (now AGEST Vietnam) Japan Business Head.

In February 2023, he took LogiGear Vietnam GD role, now CEO and GD of AGEST Vietnam.

Khuong Ngo

General Manager/AGV-Saigon (Test)

Khuong Ngo is the General Manager of AGEST Vietnam (AGV)-HCM, in charge of Software Test Division and Test Center of Excellence.  His responsibility includes business development, resource capability development and testing service delivery management. Besides, he also leads the innovation and technology research activities for new software testing methodologies on a companywide scale.

Khuong joined AGV under its former name “LogiGear Vietnam” since 2005 as a Software Developer for TestArchitect™, the action-based automation software testing tool, in its very first version. Khuong is a well-proven Project Management Professional (PMP). Khuong spent some time in LogiGear Headquarters, CA, USA in 2015, where he got trained of management and leadership in software outsourcing business. Over 18 years functioning in various technical and management positions, Khuong is now a key member of the senior management team of AGV.

Khuong holds a Bachelor of Science in Software Engineering by the Ho Chi Minh City University of Science.

Yen Nguyen

Financial Controller

Yen Nguyen is a core member of the senior management team of AGEST Viet Nam (AGV). She joined the company in 2010 when it was operating under the name of LogiGear Vietnam. Since then she has made her concrete career development with AGV through different roles and responsibilities: Accounting Clerk, Accountant, General Accountant, Chief Accountant, and Financial Controller at present. Besides, she oversees the corporate legal area of AGV in Vietnam.

In the role of a Financial Controller, Yen looks after all accounting/finance related activities, including cost accounting, managerial accounting, and budgeting. She assists the BOD and division heads with preparation and implementation of annual operating budgets, oversees the preparation of financial reports, monitors the internal and external compliance as well as conducting internal audits, due diligences, and spontaneous reports from time to time.

Yen holds a bachelor degree in accounting and a bachelor degree in Business English. She also earned a good number of professional certificates such as Certificate of Chief Accountant; Banking and Finance English; Marketing and Branding Management; and Public and Media Relations along her career journey.

Thanh Pham

General Manager/AGV-Hanoi

Thanh Pham is a General Manager of AGEST Vietnam (AGV), manages DX development center (Hanoi branch). He has 17 years of experience in the tech industry and is a seasoned professional.


Thanh Pham having worked for a Japanese company for two and a half years at the beginning of his professional career, he has been familiar with Japanese business culture and practices. Since then, he has gained experience, knowledge, skills, and climbed the ladder of his business career from BrSE to DM, and now GM.

Tam Pham

Director of Japan Business QA

Tam Pham is currently the Director of Japan Business QA of AGEST Vietnam (AGV). Tam joined AGV since 2011 when it was operated in Vietnam under the name of LogiGear Vietnam.

Tam has spent over 15 years in outsourcing software development, he plays multiple roles such as: Software Developer, Project Technical Leader, Test Leader, Project Manager, Delivery Manager, Engineering Manager, and Director. He worked a few years in Japan in 2007 and 2015. He also traveled to and got trained at LogiGear Headquarters, CA, USA for a while in 2016. This brought him a solid experience related to management and leadership in software outsourcing.

Tam enjoys great time as a R&D leader to research and develop automation testing product. For all of his career, Tam has been interested in software design, test automation and the state of the art of software craftsmanship. Tam has introduced his first line of code since 2001 and got engineer’s degree of Information Technology from Da Nang University of Science and Technology in 2006.

Thang Nguyen

General Manager, AGV Danang

Thang Nguyen is a seasoned professional with 17 years of dedicated service to AGEST Vietnam. Currently serving as the General Manager of AGEST Vietnam’s Danang branch, Thang’s expertise and leadership have played a pivotal role in the company’s success. With a background in Computer Science from the University of Madras in India, he has honed his skills and knowledge to excel in his career.

Thang’s journey within AGEST Vietnam has seen him take on diverse roles, culminating in his current position. Notably, he led the quality team for TestArchitect, a flagship product of AGEST Vietnam. His contributions to TestArchitect, a renowned automation tool acclaimed for its ability to automate a wide array of common AUT technologies, including Web, Desktop (.Net, Java, etc.), Web Services, Databases, and Images, have been instrumental in enhancing the product’s standing in the industry.

Thang Nguyen’s commitment, expertise, and leadership exemplify his invaluable contributions to AGEST Vietnam’s growth and success. As General Manager of AGV-Danang, his vision and dedication continue to drive the branch forward, setting new standards for excellence within the AGEST Vietnam.