Software Outsourcing: A Strategic Solution for Business Growth

Software Outsourcing: A Strategic Solution for Business Growth

DX Solutions - Software Development

In today’s digital age, the world of software outsourcing is a constant whirlwind of change. Businesses are under immense pressure to innovate and stay competitive, but their internal IT resources often struggle to keep pace. Here’s where IT Outsourcing (ITO) emerges as a strategic solution. By leveraging a pool of specialized talent and industry expertise, software outsourcing empowers businesses to overcome these limitations and unlock their full potential for growth.

How Software Outsourcing Optimizes Your IT Resources

Cost Optimization & Scalability From Software Outsourcing

Cost Optimization: Traditional IT departments often require significant investments in staff recruitment and training. These expenses can be a major drain on a company’s budget. Software outsourcing offers a cost-effective alternative by leveraging a pre-built talent pool. Businesses avoid the costs associated with headhunting, interviewing, and onboarding new IT staff. Additionally, ITO providers handle ongoing training for their teams, ensuring they possess the latest skills and expertise.

Access to a Wider Talent Pool: The global nature of software outsourcing opens doors to a much broader talent pool compared to local hiring. Businesses can access specialists with specific skillsets that may be scarce in their region. This allows them to find the perfect fit for their project needs, whether it’s expertise in cutting-edge cloud technologies, niche programming languages, or specific industry knowledge. This broader talent pool ensures access to the best and brightest minds, fostering innovation and project success.

Pay-As-You-Go Model for Flexible IT Spending: Traditional IT departments often require significant upfront investments in infrastructure and personnel, regardless of project demands. Software outsourcing offers a more flexible approach with a pay-as-you-go model. Businesses only pay for the specific services they need, eliminating the overhead costs of maintaining unused resources. This model is ideal for businesses with fluctuating IT needs or those embarking on short-term projects. It allows for optimal resource allocation and avoids the burden of fixed costs associated with a permanent IT staff.

Software outsourcing offers a more flexible approach with a pay-as-you-go model.

Business needs are constantly evolving, and IT resources need to adapt accordingly. Software outsourcing provides exceptional scalability, allowing businesses to adjust their IT resources based on project demands. During high-intensity periods, businesses can easily scale up their software development team to meet increased workload. Conversely, during slower times, they can scale down, ensuring they only pay for the resources they actively utilize. This flexibility is a major advantage of ITO, allowing businesses to optimize resource allocation and avoid the inefficiency of maintaining a large, permanent IT staff.

Faster Innovation and Time-to-Market

Accelerate Innovation: IT Outsourcing (ITO) can significantly accelerate your innovation cycles by leveraging expertise in cutting-edge technologies like Big Data and AI. Dedicated teams of specialists with these skills can extract valuable insights from your data, leading to the development of data-driven solutions and improved decision-making. This translates to faster development and deployment of new applications that address market demands and give you a competitive edge.

Streamline Processes and Faster Deployment: Traditional IT development processes can be bogged down by internal inefficiencies. Software outsourcing offers a solution by providing access to dedicated development teams with established, streamlined processes. These providers typically employ a methodical approach that emphasizes clear communication, agile methodologies, and efficient resource allocation. This translates to faster development cycles and quicker deployment of new applications. By focusing on streamlined processes, software outsourcing minimizes bottlenecks and ensures your innovative ideas reach the market faster.

Core Focus, Quicker Time-to-Market: One of the key benefits of software outsourcing is the ability to free up your internal resources. By outsourcing IT tasks to a qualified provider, your core team can focus on their core competencies – your business strategy and market expertise. The outsourced IT team takes over the responsibility for development, deployment, and maintenance, allowing your internal team to dedicate their time and energy to high-level strategic initiatives. This frees up valuable resources and allows you to bring innovative products and services to market at a faster pace.

Improve Security & Compliance

Improved Security & Compliance: Cybersecurity and data compliance are paramount concerns for businesses across all industries. Data breaches can have devastating consequences, leading to financial losses, reputational damage, and regulatory penalties. Moreover, an increasingly complex regulatory landscape necessitates adherence to industry-specific compliance standards. Failing to prioritize these aspects can stifle innovation and hinder your business growth.

Effective IT Outsourcing (ITO) can be a powerful tool for addressing these challenges. By partnering with a reputable software outsourcing company, you gain access to teams with a strong focus on secure software development practices. These practices encompass secure coding techniques, robust vulnerability testing, and rigorous access controls. Additionally, ITO providers can leverage their expertise to navigate the complexities of industry-specific compliance regulations. They stay up-to-date on evolving regulations and implement appropriate safeguards to ensure your business stays compliant.

Dedicated Security Professionals: A key advantage of software outsourcing is access to dedicated security professionals within the outsourcing team. These specialists possess in-depth knowledge of cybersecurity best practices and industry regulations. They can continuously monitor your systems for potential threats, conduct security audits, and swiftly address any vulnerabilities identified. Having dedicated security professionals as part of your ITO team provides an extra layer of protection and helps you maintain a robust security posture.

Client Challenges & Solutions Framework

Many businesses struggle with similar IT challenges, hindering innovation and growth. This framework outlines common industry pain points and how effective ITO, leveraging established best practices, can provide solutions.

For instance, slow development cycles and extended time-to-market can significantly impact a business’s competitive edge. Here, ITO providers can implement Agile development methodologies, a proven approach that breaks down projects into smaller, iterative cycles with continuous feedback and adaptation. Studies show Agile practices can reduce development time by up to 30%. This fosters collaboration, improves flexibility, and allows businesses to deliver new features and applications faster. Furthermore, ITO providers can leverage DevOps practices to streamline communication between development and operations teams, further accelerating the delivery pipeline. Overall, this framework demonstrates how ITO, equipped with best practices like Agile and DevOps, can address industry-wide challenges and empower businesses to achieve their strategic goals.

Sum up

Don’t let IT limitations slow your growth. AGEST’s services are your solution. We tackle common challenges like slow development, limited skillsets, and security concerns. Unlock the power of software outsourcing with AGEST and experience faster innovation, optimized resources, and enhanced security. Ready to transform your IT strategy? Contact us today for a free consultation and see how AGEST’s ITO can propel your business forward. Visit our website to connect with an AGEST expert!

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SATOSHI FURUI - AGEST Vietnam - Chairman

Satoshi Furui – Chủ tịch của AGEST Việt Nam. Với hơn 30 năm kinh nghiệm sâu rộng trong ngành phần mềm máy tính, cùng với kỹ năng quản lý doanh nghiệp, phát triển kinh doanh, chiến lược tiếp cận thị trường, quan hệ đối tác chiến lược và xây dựng nhóm trong các lĩnh vực tự động hóa kiểm thử phần mềm, QA, phát triển phần mềm, CAE và tối ưu hóa. Ông đã từng là giám đốc điều hành tại Nhật Bản, Hoa Kỳ, Bỉ, Vương quốc Anh và Hàn Quốc và cũng là Tổng giám đốc điều hành của LogiGear Corporation kể từ tháng 8 năm 2023.

Vu Nguyen

Director of Information Technology

Vu Nguyen is a seasoned IT professional with a proven leadership and innovation track record in technology. Currently serving as the Director of Information Technology of AGEST Vietnam (AGV), Vu brings experience, drives IT strategy and ensures seamless technological operations for the company and its local and global affiliates.

Vu has always demonstrated a passion for leveraging technology to solve complex challenges and improve business processes throughout his career. Before joining AGEST VN (former name LogiGear VN) in 2008, he held key roles in various IT capacities.

Besides a bachelor in IT, Vu holds a bachelor in business administration from the University of the People (USA). This academic background, combined with his extensive experience in information technology, positions Vu as a well-rounded leader with a comprehensive understanding of business and technology.

Vũ Nguyễn

Giám đốc CNTT

Ông Vũ Nguyễn là một chuyên gia CNTT dày dạn kinh nghiệm với khả năng lãnh đạo và đổi mới công nghệ đã được chứng minh. Với chức vụ Giám đốc Công nghệ Thông tin của AGEST Việt Nam (AGV), ông Vũ Nguyễn mang đến kinh nghiệm, thúc đẩy chiến lược CNTT và đảm bảo hoạt động công nghệ liền mạch cho công ty cũng như các chi nhánh trong nước và toàn cầu.

Ông Vũ Nguyễn luôn thể hiện niềm đam mê tận dụng công nghệ để giải quyết những thách thức phức tạp và cải thiện quy trình kinh doanh trong suốt sự nghiệp của mình. Trước khi gia nhập AGEST Việt Nam (tên cũ là LogiGear VN) vào năm 2008, ông giữ các vai trò chủ chốt ở nhiều vị trí CNTT khác nhau.

Ngoài bằng cử nhân CNTT, ông Vũ còn có bằng cử nhân quản trị kinh doanh của UoP (Mỹ). Nền tảng học vấn này, kết hợp với kinh nghiệm sâu rộng về công nghệ thông tin, giúp ông Vũ trở thành một nhà lãnh đạo toàn diện với hiểu biết toàn diện về kinh doanh và công nghệ.

Tam Phan

Director of Japan Business Development

Tam Phan has over 16 years of experience in the tech industry and is a seasoned professional. Tam developed a passion for technology from a young age and was raised in Tokyo, Japan. He earned his degree in Computer Science from the University of HoChiMinh City, where his academic excellence laid the foundation for his future success. Throughout his career, he has a proven track record of meeting customer project needs.

Tam focuses on sourcing software development resources and solutions as well as software design, consulting, and other software-related activities. His early experiences gave him a comprehensive understanding of software development, system architecture, and project management. He has shown excellent leadership skills over the years, guiding teams through complex projects and fostering a collaborative work environment.

He quickly rose through the ranks due to his commitment to innovation and ability to foresee industry trends. As the Head of Engineering, he plays a crucial role in shaping the company’s technological landscape by overseeing the development of cutting-edge solutions that meet the ever-evolving needs of the digital world. Tam is known for his strategic vision and hands-on approach.

He has successfully led his team in implementing transformative technologies to deliver large-scale software projects in various domains, including education, eCommerce, and automobile. Tam held key managerial positions at leading Japanese companies in Japan and Vietnam before joining AGT.

Tam’s story is about his dedication, innovation, and leadership, which have made him a prominent figure in the IT landscape.

He received a certificate in Software Design from The Association for Overseas Technical Cooperation and Sustainable Partnerships, Japan (AOTS) in 2007.

Tâm Phan

Giám đốc kinh doanh - Thị trường Nhật Bản

Ông Tâm Phan là một chuyên gia giàu kinh nghiệm với hơn 16 năm cống hiến cho ngành công nghệ. Sinh ra và lớn lên tại Tokyo, Nhật Bản, ông Tâm đã nuôi dưỡng đam mê với công nghệ từ nhỏ. Ông Tâm tốt nghiệp chuyên ngành Khoa học Máy tính tại Thành phố Hồ Chí Minh, nơi thành tích học tập ưu tú của ông đã đặt nền móng cho sự thành công trong tương lai. Trong quãng đời nghề nghiệp của mình, ông Tâm đã chứng minh được khả năng đáp ứng mọi yêu cầu của dự án từ phía khách hàng.

Ông Tâm đã tập trung mạnh mẽ vào việc đảm bảo nguồn cung ứng linh hoạt của tài nguyên và phương pháp phát triển phần mềm, cùng việc tham gia vào quá trình thiết kế, tư vấn phần mềm, và các hoạt động liên quan khác trong lĩnh vực phần mềm. Những kinh nghiệm ban đầu của ông đã mang lại cho ông sự hiểu biết toàn diện về phát triển phần mềm, kiến trúc hệ thống và quản lý dự án. Ông đã thể hiện kỹ năng lãnh đạo xuất sắc trong nhiều năm, hướng dẫn các nhóm thực hiện các dự án phức tạp và thúc đẩy môi trường làm việc hợp tác.

Ông Tâm nhanh chóng thăng tiến nhờ vào khả năng đoán trước các xu hướng của ngành. Với tư cách là Giám đốc Kỹ thuật, ông đóng vai trò quan trọng trong việc định hình bối cảnh công nghệ của công ty bằng cách giám sát việc phát triển các giải pháp tiên tiến đáp ứng nhu cầu ngày càng phát triển của thế giới kỹ thuật số.

Ông đã lãnh đạo thành công nhóm của mình trong việc triển khai các công nghệ biến đổi để cung cấp các dự án phần mềm quy mô lớn trong nhiều lĩnh vực khác nhau, bao gồm giáo dục, Thương mại điện tử và ô tô. Ông Tâm từng đảm nhiệm các vị trí quản lý chủ chốt tại các công ty hàng đầu Nhật Bản tại Nhật Bản và Việt Nam trước khi gia nhập AGT. Câu chuyện của ông Tâm kể về sự cống hiến, sự đổi mới và khả năng lãnh đạo của ông đã khiến ông trở thành một nhân vật nổi bật trong lĩnh vực CNTT. Ông nhận được chứng chỉ về Thiết kế phần mềm từ Hiệp hội Hợp tác Kỹ thuật Nước ngoài và Quan hệ Đối tác Bền vững, Nhật Bản (AOTS) vào năm 2007.
LONG VUONG - AGEST Vietnam - COO

Long Vuong is the COO of AGEST Vietnam (AGV). He has 30-year+ experience in the corporate world. Prior to joining AGV in 2010, he had been holding multiple leadership roles including General Manager cum Chief Accountant for a 500-staff Belgian diamond company for 15 years, and Director of Operations for a 100-staff publishing company for 2 years. Long has a great network in the IT community, associations, and academia in Vietnam.

Long occasionally participates in studies in management science at national and institution levels, teaches and speaks at universities and conferences on various topics of his expertise. He also makes writing and translating his hobby in free time. A few books he translated and published: Nudge (Richard Thaler’s 2017 Nobel Prize in Economics), Classic Drucker, The Future Leader (Top-10 leadership books 2023), Smart Trust, The Snowball, and 30+ other leadership/management books. Long was awarded an Excellence Prize (2016) in Tokyo by the Japan Foreign Trade Council for his writing on the role of Japanese companies in global trade. He is currently the President of the EMBA Alumni of UEH University.

Long holds an Executive MBA degree (valedictorian), a BA in finance & accounting, and a BA in English linguistics.

SATOSHI FURUI - AGEST Vietnam - Chairman

Satoshi Furui is the Chairman of AGEST Vietnam. With over 30 years of extensive experience in the computer software industry, he is skilled in company management, business development, go-to-market strategies, strategic partnerships, and team building in the areas of software test automation, QA, software development, CAE, and optimization. He has served as an executive director in Japan, USA, Belgium, UK and Korea and has also served as CEO of LogiGear Corporation since August 2023.

MIZUIDEI TAMAKI AGEST Vietnam - CEO
Mizuide Tamaki, CFA, received his Master of Engineering in Applied Physics from Tohoku University in March 1990.

He joined a major Japanese bank, and was engaged in development of financial engineering products, then became Chief Manager of Risk Management Department in Singapore and Compliance Department at HQs Tokyo.

After 28 years of banking life, he moved to a Japanese car seat manufacturer who wanted to set up a new factory in Asia, where he became the local General Director. After establishing a factory near Hanoi, he joined Digital Hearts Holdings for another opportunity and was transferred to Ho Chi Minh as ex-LogiGear Vietnam’s (now AGEST Vietnam) Japan Business Head.

In February 2023, he took LogiGear Vietnam GD role, now CEO and GD of AGEST Vietnam.

Khuong Ngo

General Manager/AGV-Saigon (Test)

Khuong Ngo is the General Manager of AGEST Vietnam (AGV)-HCM, in charge of Software Test Division and Test Center of Excellence.  His responsibility includes business development, resource capability development and testing service delivery management. Besides, he also leads the innovation and technology research activities for new software testing methodologies on a companywide scale.

Khuong joined AGV under its former name “LogiGear Vietnam” since 2005 as a Software Developer for TestArchitect™, the action-based automation software testing tool, in its very first version. Khuong is a well-proven Project Management Professional (PMP). Khuong spent some time in LogiGear Headquarters, CA, USA in 2015, where he got trained of management and leadership in software outsourcing business. Over 18 years functioning in various technical and management positions, Khuong is now a key member of the senior management team of AGV.

Khuong holds a Bachelor of Science in Software Engineering by the Ho Chi Minh City University of Science.

Yen Nguyen

Financial Controller

Yen Nguyen is a core member of the senior management team of AGEST Viet Nam (AGV). She joined the company in 2010 when it was operating under the name of LogiGear Vietnam. Since then she has made her concrete career development with AGV through different roles and responsibilities: Accounting Clerk, Accountant, General Accountant, Chief Accountant, and Financial Controller at present. Besides, she oversees the corporate legal area of AGV in Vietnam.

In the role of a Financial Controller, Yen looks after all accounting/finance related activities, including cost accounting, managerial accounting, and budgeting. She assists the BOD and division heads with preparation and implementation of annual operating budgets, oversees the preparation of financial reports, monitors the internal and external compliance as well as conducting internal audits, due diligences, and spontaneous reports from time to time.

Yen holds a bachelor degree in accounting and a bachelor degree in Business English. She also earned a good number of professional certificates such as Certificate of Chief Accountant; Banking and Finance English; Marketing and Branding Management; and Public and Media Relations along her career journey.

Thanh Pham

General Manager/AGV-Hanoi

Thanh Pham is a General Manager of AGEST Vietnam (AGV), manages DX development center (Hanoi branch). He has 17 years of experience in the tech industry and is a seasoned professional.


Thanh Pham having worked for a Japanese company for two and a half years at the beginning of his professional career, he has been familiar with Japanese business culture and practices. Since then, he has gained experience, knowledge, skills, and climbed the ladder of his business career from BrSE to DM, and now GM.

Tam Pham

Director of Japan Business QA

Tam Pham is currently the Director of Japan Business QA of AGEST Vietnam (AGV). Tam joined AGV since 2011 when it was operated in Vietnam under the name of LogiGear Vietnam.

Tam has spent over 15 years in outsourcing software development, he plays multiple roles such as: Software Developer, Project Technical Leader, Test Leader, Project Manager, Delivery Manager, Engineering Manager, and Director. He worked a few years in Japan in 2007 and 2015. He also traveled to and got trained at LogiGear Headquarters, CA, USA for a while in 2016. This brought him a solid experience related to management and leadership in software outsourcing.

Tam enjoys great time as a R&D leader to research and develop automation testing product. For all of his career, Tam has been interested in software design, test automation and the state of the art of software craftsmanship. Tam has introduced his first line of code since 2001 and got engineer’s degree of Information Technology from Da Nang University of Science and Technology in 2006.

Thang Nguyen

General Manager, AGV Danang

Thang Nguyen is a seasoned professional with 17 years of dedicated service to AGEST Vietnam. Currently serving as the General Manager of AGEST Vietnam’s Danang branch, Thang’s expertise and leadership have played a pivotal role in the company’s success. With a background in Computer Science from the University of Madras in India, he has honed his skills and knowledge to excel in his career.

Thang’s journey within AGEST Vietnam has seen him take on diverse roles, culminating in his current position. Notably, he led the quality team for TestArchitect, a flagship product of AGEST Vietnam. His contributions to TestArchitect, a renowned automation tool acclaimed for its ability to automate a wide array of common AUT technologies, including Web, Desktop (.Net, Java, etc.), Web Services, Databases, and Images, have been instrumental in enhancing the product’s standing in the industry.

Thang Nguyen’s commitment, expertise, and leadership exemplify his invaluable contributions to AGEST Vietnam’s growth and success. As General Manager of AGV-Danang, his vision and dedication continue to drive the branch forward, setting new standards for excellence within the AGEST Vietnam.